1. Who can use this product?

People above 16 years of age can use this product.

2. What skin types can use this product?

All skin types can use this product.

3. Can these products be used by both men and women?

Yes, these products are unisex and can be used by both.

4. How many times a day can I apply this product?

As it is water-based, it can be used twice a day, once in the morning and once at night.

5. Till when does a customer need to use the product to start seeing results?

Use regularly for at least 6 to 8 weeks. There will be a visible reduction in dark circles within 28 days of regular use. (Based on clinically proven data).

6. Can we use this serum after applying cleanser & moisturiser?

We suggest to first cleanse your skin to remove impurities, and apply serum. Follow this up with a moisturiser at night and sunscreen in the morning.

7. I use face oils at night. Should I apply under-eye serum before or after?

You can use it in the under-eye area after you use your face oil. We also recommend our range of serums for specific skin concerns.

8. Can the OZiva Absolut Even Under Eye serum be used on other areas of face where pigmentation might occur? And will it be effective?

No, it should only be applied on the area under the eye.

9. Are there any interactions/side effects?

These products are clean and plant-based made from clinically tested actives and phytonutrients so are absolutely safe. However we do suggest a patch test prior to use, especially if you have sensitive skin.

10. What is the shelf life of the product?

The shelf life of the product is 18 months from the date of manufacture.

11. What if the product doesn't suit me?

Generally that shouldn't happen since we our products are clean and plant-based but if you have any concerns please reach out to our product experts through mail: community@oziva.in

12. Currently I am advised to have medicines from my dermatologist for scalp/ skin issues, So can I use your products along with the same and is it safe?

Yes, you definitely can. They are safe to use. However we always suggest a patch test before use.

13. What other OZiva products can we use with the OZiva Absolut Even Under Eye serum?

You can use the OZiva Absolut Even Anti-Pigmentation Face Serum or OZiva Youth Elixir Anti-Ageing Face Serum for pigmentation or ageing concerns respectively. For holistic results, we suggest you include OZiva Matcha Plus in your daily diet.